Privacy Policy

Introduction

Double Line, Inc. (“Double Line” or “we” or “us”) has created this Privacy Policy in order to disclose its collection, use and disclosure of personal information and other data collected about you on its website. This Privacy Policy is effective as of September 30, 2022. Any questions regarding this policy should be directed by email to info@wearedoubleline.com.

Personal Information Collected and Received

Double Line may collect or receive information about each person who visits the Double Line website. Double Line may choose to collect information that you provide in connection with its website, such as first and last name, email address, street address, occupation, and interests. Double Line also collects information on the pages you access, standard analytics and other browser or systems data, such as IP address, and other information you may volunteer, such as survey information. Double Line may also collect user location information, to the extent that it receives your IP address.

We may collect personal information from you at various points, including but not limited to:

  • when we correspond with you in connection with the website;
  • when you visit the website;
  • when you provide information, such as user contributed content, survey information or join our mailing list;
  • when you contact us for help; and
  • when the website sends us error reports or collect certain analytics data; and
  • when engaged by a customer to perform services for them or on their behalf.

Double Line does not require you to include sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic data, biometric data, data concerning health or data concerning sexual orientation). In the event that you provide such sensitive information as listed above without an express agreement covering it, you acknowledge that you have provided explicit consent concerning the collection, use and disclosure of such information.

Some personal information may also be collected by a third-party as a service provider or other vendor. If you interact with some third party services, such as social media companies, particularly where you have an account with the third party, they may collect additional information separate from Double Line.

Double Line may also receive information about individuals during the course of sales discussions or the performance of work for customers. The collection, use and disclosure of such information is subject to its contractual obligations and not this Privacy Policy.

Use and Disclosure of Personal Information

Double Line may use and share personal information that we collect or receive about you to:

  • deliver the products and services that you have requested;
  • manage your customer relationship and provide you with customer support;
  • perform analysis about your use of the website and/or associated services;
  • communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you;
  • enforce our terms and conditions and other agreements;
  • perform services as a processor on behalf of our customer;
  • manage our business, including testing, development and other functions as part of improving and expanding the services offered;
  • conduct a sale of all or substantially all of our business or assets, which includes the sale, assignment or other transfer of your personal information in connection with such transaction.
  • respond to investigation, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, or as otherwise required by law; and
  • perform functions as otherwise described to you at the time of collection.

Except as described, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.

From time to time, we may partner with companies based on the interests of our users. In such case, we will do so in a manner that respects your privacy and is consistent with the disclosures in this Privacy Policy.

Double Line reserves the right to disclose information when required by law.

We use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with agreed privacy practices. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.

Double Line may use your IP address to help diagnose problems with Double Line’s server and to administer Double Line’s website. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.

We may also disclose, on an anonymous basis, statements made by our users. With your consent, we may also post your name along with your statement or testimonial.

Other Information

Double Line may collect, use and share other information from your use of the website, provided such information does not individually identify you or otherwise qualify as personal information (or similar) under an applicable law. Double Line shall have the right to retain records of such data including, but not limited to, usage, activity logs, and click-throughs. Double Line may disclose such data, whether in the form collected or a derivative form, to third parties provided it is presented in an aggregate and/or deidentified form.

Children’s Privacy

We do not knowingly collect any information from anyone who we know to be under the age of 13 on our website. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us. If we discover that a person under the age of 13 has provided us with any personal information via this website, we will use commercially reasonable efforts to delete such person's personal information from all Double Line systems.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under Double Line’s control. However, there is no guarantee that your personal information in any system is completely secure.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer's hard drive. The Double Line site may use cookies to keep track of your session or for other functions. Double Line may also use cookies to deliver content specific to your interests.

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on or in connection with our site. Double Line and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to the Double Line sites. This information allows Double Line and these companies to deliver targeted advertisements and gauge their effectiveness.

Links

Double Line may create links to other web sites. Double Line will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual's right to privacy. However, many other sites that are not associated or authorized by Double Line may have links leading to our site. Double Line cannot control these links and Double Line is not responsible for any content appearing on these sites.

International Transfer of your Personal Information

The website, application and services is hosted and operated in the United States and is subject to United States law. Any personal information that we collect from you is currently stored and processed in the United States. If you are accessing the website outside of the U.S., you consent to the transfer of your personal information to the United States. Please be advised that United States law may not offer the same privacy protections as the law in your jurisdiction.

Amendments

Double Line may amend this policy at any time by posting a new policy on its website. It is your responsibility to check the website for updates to this Privacy Policy. This Privacy Policy may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.

Successors and Assigns

This Privacy Policy inures to the benefit of successors and assigns of Double Line.

Contacts

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this web site, you can contact info@wearedoubleline.com. Upon request, Double Line will provide you with access to information (e.g., name, address, phone number) that Double Line collects and maintains about you. This site gives you the following options for changing and modifying information previously provided: email: info@wearedoubleline.com.

Opt-Out

Double Line provides individuals the opportunity to opt-out of receiving communications from Double Line, except transactional correspondence. To opt-out of receiving our communications, you can (i) send email to info@wearedoubleline.com; or (ii) send postal mail to: Double Line, Inc., PO Box 935, Hutto, TX 78634.